Michael Grace / Designer

Role

Senior Interaction Designer


For

REI


Date

2014


Type

eCommerce / Web


Mobile Web Platform Launch


Managed by a third party platform, our site’s mobile performance wasn’t meeting expectations. We brought the mobile site in-house, quickly launching a new and improved user experience. Traffic, customer satisfaction, and conversion greatly improved.


I redesigned key pages throughout the user experience, including the product page and store search.

I authored a style quick guide as an elemental reference for the design and development teams.